Root cause analysis & problem solving
Find the real cause of a problem and fix it for good.
Many problems come back because only the symptom was fixed. This programme gives teams a simple method to define a problem, find its cause and act on it. Participants practise on issues from their own work.
Who it is for: Managers, engineers, quality and health, safety and environment (HSE) teams.
What it covers: Defining the problem clearly; 5 Whys and fishbone analysis; Separating causes from symptoms; Action plans that stick.
Outcomes: Teams share one clear method to define a problem, find its cause and agree the right fix.; Repeat problems reduce, because fixes address the cause instead of the symptom.; Decisions are based on evidence that the team has gathered and checked together..
What it covers
- Defining the problem clearly
- 5 Whys and fishbone analysis
- Separating causes from symptoms
- Action plans that stick
Outcomes
- Teams share one clear method to define a problem, find its cause and agree the right fix.
- Repeat problems reduce, because fixes address the cause instead of the symptom.
- Decisions are based on evidence that the team has gathered and checked together.
How it works
- Needs assessment: Before the programme, we hold a needs assessment call with you. You can also opt for an in-depth assessment of needs and starting points.
- Tailored workshop delivery: We design the workshop around those results, using cases and examples from your sector. Sessions use modern, activity-based methods developed by our international learning and development specialists and subject-matter experts.
- Follow-up and report: After the workshop, we send a report covering participation, learning and recommended next steps. When your team is ready, we can design a Level 2 programme that builds on the first.
Questions
- Which language is the training delivered in? Our trainers are multilingual and can deliver the training in English, Urdu or a mix of both. We also offer customised sessions in most other languages. Let us know your team’s preference and we will build your workshop around it.
- What do participants need to prepare? Nothing formal. We may send a short questionnaire beforehand, and participants should bring real examples from their work.
- How do you measure results? We combine evidence-based assessment, structured feedback and expert evaluation. Depending on the programme, this includes pre-training needs and knowledge assessments, learning checks during the workshop, post-training evaluations, participant feedback and trainer observations. Longer programmes can add manager feedback and follow-up assessments.
Contact OPDEV UAE · ask@opdev.ae · United Arab Emirates (WhatsApp +44 7440 585456)