Digital literacy and cybersecurity awareness

Help every employee work safely with email, data, devices and artificial intelligence (AI) tools.

Most security incidents start with an ordinary person clicking a link, reusing a password or sending a file to the wrong place. This programme builds the everyday digital habits that prevent them. Participants practise spotting phishing and scam messages based on real Gulf examples, set up stronger sign-in habits, and agree simple rules for sharing data and using AI tools. It is written for mixed groups, including staff who are not confident with technology, and uses plain language throughout. It is awareness training: it does not replace your information technology (IT) security controls or any training your regulator requires.

Who it is for: All employees, from front line to senior leaders, including staff with limited digital confidence.

What it covers: Spotting phishing, scams and social engineering; Passwords, multi-factor sign-in and device care; Handling and sharing data safely; Using AI tools without leaking information.

Threats people actually meet: Phishing emails, SMS and WhatsApp scams, Fake invoices, payment changes and impersonation, Social engineering by phone and in person, What to do in the first five minutes.

Accounts and devices: Strong passphrases and password managers, Multi-factor sign-in, Updates, lost devices and public Wi‑Fi, Personal devices used for work.

Handling data: What counts as personal and confidential data, Sharing files and links safely, Printing, storage and disposal, Local data protection basics, with official links.

AI tools and new risks: What not to paste into AI tools, Checking AI outputs before use, Deepfakes and voice scams, Agreeing team rules for AI use.

Outcomes: Staff recognise and report suspicious messages quickly; Clear, simple rules for passwords, devices and file sharing; Fewer avoidable data incidents and better reporting.

Is this a technical course for IT teams? No. It is for all staff. IT teams are welcome, but the content focuses on everyday behaviour, not systems administration.

Do participants need to be good with computers? No. Sessions start from the basics and use plain language. We can run separate groups for staff with low digital confidence.

Can you use examples from our organisation? Yes. With your IT team’s agreement we include anonymised examples of messages your staff have received.

Does this meet our regulator’s cyber training requirement? It supports it but does not replace it. If your regulator mandates specific training, we align the content and you keep that requirement in place.

Contact OPDEV UAE · ask@opdev.ae · United Arab Emirates (WhatsApp +44 7440 585456)