People management essentials
Give managers practical tools for delegation, performance conversations and accountability.
Most management problems come back to a few core skills: delegating, setting goals, giving feedback and following through. This programme gives managers simple tools for each, and plenty of practice with real cases from their teams.
Who it is for: Managers and supervisors at every level.
What it covers: Delegating well; Setting and tracking goals; Performance conversations; Accountability and follow-through.
Delegation: What to delegate, Matching tasks to people, Checking without micromanaging.
Goals and standards: Clear, measurable goals, Tracking progress, Recognising good work.
Performance conversations: Regular check-ins, Feedback that helps, Addressing underperformance.
Accountability: Ownership and follow-through, Consistent consequences, Building a reliable team.
Outcomes: Managers delegate more effectively and free up time for higher-value work.; Regular performance conversations become routine and useful for both sides.; Accountability in the team is clearer, with agreed goals and follow-up..
What it covers
- Delegating well
- Setting and tracking goals
- Performance conversations
- Accountability and follow-through
Outcomes
- Managers delegate more effectively and free up time for higher-value work.
- Regular performance conversations become routine and useful for both sides.
- Accountability in the team is clearer, with agreed goals and follow-up.
How it works
- Needs assessment: Before the programme, we hold a needs assessment call with you. You can also opt for an in-depth assessment of needs and starting points.
- Tailored workshop delivery: We design the workshop around those results, using cases and examples from your sector. Sessions use modern, activity-based methods developed by our international learning and development specialists and subject-matter experts.
- Follow-up and report: After the workshop, we send a report covering participation, learning and recommended next steps. When your team is ready, we can design a Level 2 programme that builds on the first.
Questions
- Which language is the training delivered in? Our trainers are multilingual and can deliver the training in English, Urdu or a mix of both. We also offer customised sessions in most other languages. Let us know your team’s preference and we will build your workshop around it.
- What do participants need to prepare? Nothing formal. We may send a short questionnaire beforehand, and participants should bring real examples from their work.
- How do you measure results? We combine evidence-based assessment, structured feedback and expert evaluation. Depending on the programme, this includes pre-training needs and knowledge assessments, learning checks during the workshop, post-training evaluations, participant feedback and trainer observations. Longer programmes can add manager feedback and follow-up assessments.
Contact OPDEV UAE · ask@opdev.ae · United Arab Emirates (WhatsApp +44 7440 585456)