Negotiation at work

Reach better agreements with colleagues, teams, partners and suppliers, without damaging relationships.

Much of work is negotiation: deadlines, budgets, resources, roles and terms with partners. This programme teaches a practical, interest-based approach that helps people reach good agreements while keeping relationships strong. Participants practise with realistic workplace cases.

Who it is for: Managers, project leads, procurement and human resources (HR) teams, and anyone who agrees resources, deadlines or terms.

What it covers: Preparing to negotiate; Interests, not positions; Creating options; Closing and follow-through.

Preparation: Goals and limits, Your alternatives, Understanding the other side.

Interests, not positions: Asking good questions, Listening for needs, Finding common ground.

Creating options: Trade-offs, Problem-solving together, Handling pressure tactics.

Closing: Agreeing clearly, Putting it in writing, Follow-through.

Outcomes: Participants prepare for negotiations with clear goals, limits and options.; They reach agreements that both sides can commit to and that last.; Working relationships stay strong, even after difficult negotiations..

What it covers

• Preparing to negotiate
• Interests, not positions
• Creating options
• Closing and follow-through

Outcomes

• Participants prepare for negotiations with clear goals, limits and options.
• They reach agreements that both sides can commit to and that last.
• Working relationships stay strong, even after difficult negotiations.

How it works

• Needs assessment: Before the programme, we hold a needs assessment call with you. You can also opt for an in-depth assessment of needs and starting points.
• Tailored workshop delivery: We design the workshop around those results, using cases and examples from your sector. Sessions use modern, activity-based methods developed by our international learning and development specialists and subject-matter experts.
• Follow-up and report: After the workshop, we send a report covering participation, learning and recommended next steps. When your team is ready, we can design a Level 2 programme that builds on the first.

Questions

• Which language is the training delivered in? Our trainers are multilingual and can deliver the training in English, Urdu or a mix of both. We also offer customised sessions in most other languages. Let us know your team’s preference and we will build your workshop around it.
• What do participants need to prepare? Nothing formal. We may send a short questionnaire beforehand, and participants should bring real examples from their work.
• How do you measure results? We combine evidence-based assessment, structured feedback and expert evaluation. Depending on the programme, this includes pre-training needs and knowledge assessments, learning checks during the workshop, post-training evaluations, participant feedback and trainer observations. Longer programmes can add manager feedback and follow-up assessments.

• Enquire about this training
• Human Performance Improvement programmes

Contact OPDEV UAE · ask@opdev.ae · United Arab Emirates (WhatsApp +44 7440 585456)