Communication & influence

Communicate clearly and win support for your ideas.

Good ideas fail when they are not communicated well. This programme covers clear messages, active listening and how to win support from stakeholders. Participants practise with real conversations from their work.

Who it is for: Managers, team leads, sales and client-facing staff.

What it covers: Clear, structured messages; Listening and questioning; Influencing stakeholders; Handling objections.

Outcomes: Participants communicate more clearly, starting with the main point and adapting to their audience.; They win more support for their ideas from colleagues and senior leaders.; Relationships with key stakeholders improve through better listening and planning..

What it covers

• Clear, structured messages
• Listening and questioning
• Influencing stakeholders
• Handling objections

Outcomes

• Participants communicate more clearly, starting with the main point and adapting to their audience.
• They win more support for their ideas from colleagues and senior leaders.
• Relationships with key stakeholders improve through better listening and planning.

How it works

• Needs assessment: Before the programme, we hold a needs assessment call with you. You can also opt for an in-depth assessment of needs and starting points.
• Tailored workshop delivery: We design the workshop around those results, using cases and examples from your sector. Sessions use modern, activity-based methods developed by our international learning and development specialists and subject-matter experts.
• Follow-up and report: After the workshop, we send a report covering participation, learning and recommended next steps. When your team is ready, we can design a Level 2 programme that builds on the first.

Questions

• Which language is the training delivered in? Our trainers are multilingual and can deliver the training in English, Urdu or a mix of both. We also offer customised sessions in most other languages. Let us know your team’s preference and we will build your workshop around it.
• What do participants need to prepare? Nothing formal. We may send a short questionnaire beforehand, and participants should bring real examples from their work.
• How do you measure results? We combine evidence-based assessment, structured feedback and expert evaluation. Depending on the programme, this includes pre-training needs and knowledge assessments, learning checks during the workshop, post-training evaluations, participant feedback and trainer observations. Longer programmes can add manager feedback and follow-up assessments.

• Enquire about this training
• Human Performance Improvement programmes

Contact OPDEV UAE · ask@opdev.ae · United Arab Emirates (WhatsApp +44 7440 585456)