Business English for the workplace

Communicate clearly and confidently in English in emails, meetings and presentations.

In the Gulf, English is the working language for many multinational teams, but most employees speak it as a second or third language. This programme builds practical workplace English: writing clear emails, speaking up in meetings, presenting ideas and handling calls with clients. Groups are levelled after a short placement check, and every activity uses real work situations from your organisation. It is a skills course, not exam preparation.

Who it is for: Employees who use English at work as a second or third language. Groups are levelled after a short placement check.

What it covers: Clear, polite emails and messages; Speaking up in meetings and calls; Presenting and explaining ideas; Writing short reports and summaries.

Writing at work: Clear, polite emails and messages, Tone for managers, colleagues and clients, Short reports and summaries, Common errors and how to fix them.

Meetings and calls: Opening, contributing and disagreeing politely, Asking for clarification, Phone and video calls with clients, Summarising actions at the end.

Presenting and explaining: Structuring a short update, Explaining a process or a problem, Handling questions, Pronunciation and pace.

Workplace vocabulary: Language for your sector, Numbers, dates and data, Customer service phrases, Building a personal word bank.

Outcomes: Staff write clearer emails with fewer misunderstandings; More confident participation in meetings and calls; Better first impressions with clients and partners.

Do you prepare people for IELTS? This is a workplace skills course, not exam preparation. We can include IELTS (International English Language Testing System)-style practice on request, but we do not offer a certificate for the exam.

How are groups levelled? Each participant completes a short placement check. We then form groups of similar level.

How long does it take? Short courses run over 2–3 days. For lasting progress we recommend a weekly programme over 8–12 weeks.

Can sessions use Arabic? Sessions run in English. Trainers can explain difficult points in Arabic or Urdu when helpful.

Contact OPDEV UAE · ask@opdev.ae · United Arab Emirates (WhatsApp +44 7440 585456)